On Demand Features
Login as Vendor
Are you a Vendor?? Don’t worry, check your roles and authorization regarding accepting and rejecting the refund/exchange request from here
Login as Customer
You're a Customer, right? Here you can check the orders and make your refund and exchange requests.
Login as Admin
As an admin you can make sure what permission you want to give to your vendor or customers, please check from here.
Get Personal Demo
If you want a personalized demonstration of the plugin, visit this link to get it.
More Splendid Features
Store Owner Empowerment
Utilizing the features of the plugin, admin can provide its vendors the capability to handle refund/exchange requests and take action on them instead of just passively monitoring them.
Integrated Platform for Return/Refund/Exchange/Cancel Request Management
RMA WCFM For WooCommerce provides a straightforward and comprehensive interface for refund, exchange, and cancellation requests using WooCommerce. Merchants can use settings in the backend to manage refund, exchange, and cancellation requests from customers up front. The store administrator can quickly accept, reject, or handle them.
Wallet Settings
By employing the wallet settings that are available, which can be accessed from the backend, refunded amounts can be received and processed in the client wallet.
Stock Management
Easy & automated stock management post the fulfillment of refund/exchange/cancellation request.
Automated Email Notifications with Customizable Templates
Utilize an automated email system to receive updates on each step. As a result, a series of emails with prompt consumer responses will be created. RMA WCFM For WooCommerce has default email templates, but you can modify them to fit your brand's aesthetic and informational hierarchy.
Enables Provision of Predefined List of Return/Refund/Exchange Explanations
To facilitate the refund/exchange processes smoother, the manager can define a predetermined set of reasons for reimbursements or replacements.
Frequently Asked Questions
Before installing this extension make sure you have installed WCFM marketplace and WooCommerce on your store.
Yes, The vendor can manage the refund and exchange request. To do that, you first need to go to WooCommerce >> Click on RMA Configuration >> Click on RMA for WCFM >>Enable the Allow Vendor to manage the Refund and Exchange request setting >> Click on Save Changes button.
After the plugin is installed, the vendor will find the “RMA Requests” tab in the WCFM Dashboard left menu.
To manage the amount of refunds to the customer wallet, the vendor needs to enable the following settings.
- First, go to WooCommerce
- Click on RMA Configuration
- Enable Allow Vendor to Refund Money in Customer Wallet setting
- Click on Save Changes button.
The vendor can manage stock after enabling the related settings. Follow the steps to configure the settings:
- Go to WooCommerce
- Click on RMA Configuration
- Enable Allow Vendor to Manage Stock of Refunded Products
- Click on Save Changes button.
We are providing an automated email system. In an automated mail system, we have provided a mail configuration setting form. There, merchants can write or customize text and settings that he/she wants to send to customers when he/she is approved, cancel and so on.
These emails provide communication between customer and merchant.
- Go to WooCommerce
- Click on RMA Configuration
- Mail Configuration setting
- And from this setting, you can set the complete mail setting for WooCommerce refund and exchange (WooCommerce RMA) process.
No, once you purchase the plugin, you will be issued a lifetime license to this plugin and no updates will be required (until any company policy changes).
Yes, you can add multiple order bumps in the pro version.
- Click on RMA Configuration
- Mail Configuration setting
- Basic Setting
- Refund Policy Setting
- In this setting, you can enable the price based policy setting for creating rules to deduct the amount of refund between the selected time frame.
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